美高梅 美高梅攜手勞工局推出琴澳新質生產力培訓推廣
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美高梅攜手勞工局推出琴澳新質生產力培訓
為響應國家加快發展文旅領域新質生產力，打造高素質旅遊人才隊伍的發展方針，美高梅與澳門特別行政區政府勞工事務局合作，並獲橫琴粵澳深度合作區民生事務局支持，推出「琴澳文旅新質生產力專題培訓」。是次課程旨在鼓勵團隊成員了解深合區乃至國家的旅遊業發展，緊貼最新市場動向，掌握新技能和新科技趨勢，為賓客提供更優質的服務，助力推動橫琴和澳門文旅產業一體化發展。
「琴澳文旅新質生產力專題培訓」啟動禮日前於美獅美高梅宴會廳舉行，出席嘉賓包括中央人民政府駐澳門特別行政區聯絡辦公室經濟部交流處一級調研員陳敏；澳門特別行政區政府勞工事務局局長黃志雄、職業培訓廳廳長張瑋；橫琴粵澳深度合作區民生事務局局長黃宇傑、社會保障處副處長王錦濤；博彩監察協調局監察一處處長尤富；珠海市職工教育和職業培訓協會會長張立保、常務秘書長魯菱；美高梅人力資源執行副總裁余婉瑩、人力資源發展及培育副總裁陳來源，以及美高梅團隊成員共120人。
勞工局局長黃志雄致辭時表示：「勞工局很榮幸獲美高梅邀請合辦是次課程。隨著旅遊業急速發展，鄰近地區紛紛為旅遊服務注入新元素吸引客源。儘管本澳具備『粵澳合作』與『琴澳一體化』的優勢，旅遊業也必須不斷引入新思維和技術，並為澳門國際大都市『金名片』 擦得更亮而努力。希望各位學員能充分利用這次機會，增強職業素養及技能，為澳門的旅遊發展貢獻力量。」
美高梅人力資源執行副總裁余婉瑩表示：「人才發展是美高梅的核心理念。為致力打造高素質的智慧旅遊人才隊伍，這次美高梅再與澳門勞工局攜手，並首次推出體現琴澳融合的證書課程，目標是結合兩地的特色，讓團隊成員深入了解遊客需求和新興旅遊産品。相信是次課程將有助增強團隊實力，讓參與者把握市場未來趨勢，更好助力澳門經濟適度多元發展及促進琴澳兩地於文旅領域的互聯互通。」
為了讓澳門旅遊業人才梯隊的質素邁向國際水平，並推動他們持續以優越、專業的服務宣揚澳門作為世界旅遊休閒中心的地位，美高梅自2020年起與勞工局合辦「專業人才培訓系列課程」，至今已為超過5,500名團隊成員提供培訓。新推的課程由美高梅的本地行業專家主講，特邀內地業界專家中山大學副教授朱宏、珠海城市職業技術學院外聘教授孫雷和中山大學教授張輝作交流嘉賓，向美高梅團隊成員分享智慧旅遊與科技應用、服務意識與專業素養，以及新興旅遊產品與市場推廣等議題。是次培訓預計逾500人次參與。參加者將進一步了解國家旅遊業界的發展、先進技術及市場趨勢，提升行業知識及技能，為區域融合持續注入動力。
MGM Partners with DSAL to Launch Hengqin-Macau Training Program
In response to the national strategy to develop high-quality productive forces and a skilled talent pool in the culture and tourism industries, MGM joined hands with the Labour Affairs Bureau of the Macau SAR Government (DSAL) to launch the “Hengqin-Macau Cultural Tourism New Quality, New Productivity Training Program”, with the Livelihood Affairs Bureau of the Guangdong-Macao In-Depth Cooperation Zone in Hengqin as the supporting unit. The program encourages MGM team members to gain insights into tourism development not only within the Cooperation Zone but across the country, keeping them abreast of the latest market trends and providing excellent service with new skills and technologies. As a result, the team members are better equipped to provide exceptional service to MGM’s guests. In addition, the program aims to strengthen collaboration and unity between Hengqin and Macau’s cultural tourism industries.
The launch ceremony of the program has taken place at the MGM COTAI Ballroom. Distinguished guests included Chen Min, Level I Division Rank Official of the Exchange Office of the Economic Affairs Department of the Liaison Office of the Central Peoples Government in the Macao SAR; Wong Chi Hong, DSAL Director, and Cheung Wai, Head of the Vocational Training Department; Huang Yujie, Director of the Livelihood Affairs Bureau of the Guangdong-Macao In-Depth Cooperation Zone in Hengqin, and Wang Jintao, Deputy Director of the Social Security Division; Iao Fu, Head of the Studies and Information Analysis Division of the Gaming Inspection and Coordination Bureau; Zhang Libao, Chairperson of the Zhuhai City Workers Education and Vocational Training Association, and Lu Ling, Executive Secretary-General of the association. Wendy Yu, Executive Vice President of Human Resources of MGM, and Francis Tan, Vice President of Learning & Talent Management of MGM, were also present, along with 120 MGM team members.
Speaking at the ceremony, DSAL Director Wong Chi Hong said, The Labour Affairs Bureau is honored to have been invited by MGM to co-organize this program. With the rapid growth of the tourism industry, neighboring regions are introducing new elements to attract visitors. Although Macau has a strong cooperation with Guangdong and a growing integration with Hengqin, the tourism industry must continue to innovate and use new technologies to polish further Macaus ‘golden business card’ as an international metropolis. I hope all participants will make the most of this program to strengthen their professional skills and contribute to the development of tourism in Macau.
Wendy Yu, Executive Vice President of Human Resources of MGM, said, “Talent development is an integral part of MGM’s philosophy. To build a highly skilled workforce for smart tourism, MGM has once again partnered with the Labour Affairs Bureau to launch this brand-new certificate course, which symbolizes the integration of Hengqin and Macau. The goal is to combine the strengths of both regions, enabling our team members to gain a deep understanding of guest needs and emerging tourism products. We believe this program will equip our team and deepen their understanding of market trends. The program will also support the appropriate economic diversification of Macau and promote connectivity in the cultural tourism sector.
Since 2020, MGM has collaborated with the DSAL to provide professional training to more than 5,500 team members. The collaboration aims to elevate Macau’s tourism talent to an international level and consistently deliver outstanding, professional service to guests that reinforce Macau’s position as a “World Center of Tourism and Leisure”. This new training program is led by MGM’s local industry experts and features guest speakers, including Professor Zhu Hong from Sun Yat-sen University, Adjunct Professor Sun Lei from Zhuhai City Polytechnic, and Professor Zhang Hui from Sun Yat-sen University. The training is expected to benefit over 500 participants, giving them a better grasp of national tourism development, advanced technologies, and market trends.
#美高梅事業 #澳門美高梅 #美獅美高梅 #MGMCareers #MGMMACAU #MGMCOTAI
資料來源: 美高梅